Master Events

NTI Boiler Training (Sudbury AM Session)
2025-06-19 08:00 - 11:00, 2025-06-18 08:00 - 11:00, 2025-06-17 08:00 - 11:00 (America/Toronto)
TOPICS

Introduction to NTI Product Line
Water Quality
Programming
Service & Maintenance
Troubleshooting
Setting Combustion

No Fees.

Hitachi Residential Heat Pumps Product Presentation (Afternoon Session)
2025-06-18 13:30 - 15:30, 2025-06-16 13:30 - 15:30 (America/Moncton)
Vipul Chandra will be here to discuss the new product offering from the Hitachi brand of residential heat pumps!
Coffee & muffins provided

NTI Boiler Training (Sudbury PM Session)
2025-06-18 12:00 - 15:00, 2025-06-17 12:00 - 15:00 (America/Toronto)

Hitachi Residential Heat Pumps Product Presentation (Morning Session)
2025-06-18 08:30 - 10:30, 2025-06-16 08:30 - 10:30 (America/Moncton)

Hydronics Lunch & Learn (LET)
2025-06-17 10:30 - 15:00 (America/Edmonton)
Join us at the Lethbridge branch to meet the team, view our products & talk with vendors!

Vendors on-site
NTI live-fire van
Piggyback Poutinerie food truck from 11 AM until 2 PM (RSVP required)

ecobee Training Class (Nepean AM Session)
2025-06-17 08:00 - 09:30 (America/Toronto)
TOPICS

Thermostat Overview (Features & Benefits)
Wiring
Heat Pump Setup/Settings
Mobile App Setup
How to pair our Smart Sensors
Thermostat Simulator

*FREE Thermostats Raffle – ecobee Smart Thermostat Enhanced
No Fees.

Syncron Q&A Session (Virtual)
2025-06-12 14:00 - 15:00, 2025-05-15 14:00 - 15:00 (America/Toronto)
Still have questions after completing your Syncron onboarding program?
Join this live virtual question-and-answer session to ask your questions and get immediate answers from our expert warranty team.
Note: You will receive the link to join the session approximately 15 minutes before the meeting starts.
Why switch to Syncron for Fujitsu, Moovair & Elios warranty claims?
☑ Simplifies your workload.
☑ Saves you time and hassle.
☑ Improves cash flow with faster credits.
Useful Links
Syncron User Guide
Syncron Onboarding Resources Page

Tecumseh Compressor Training (Windsor)
2025-06-12 10:30 - 11:30 (America/Toronto)
TOPICS

Tecumseh A2L Transition
Product FAQ and Installation

No Fees.

YORK SSE – Simplicity Smart Equipment Smart Board Training (Nepean) – June 11, 2025
2025-06-11 12:00 - 16:00 (America/Toronto)
DESCRIPTION
The SSE board is at the heart of all YORK rooftops, heat pumps and split condensers. This course will:

Review the connections, menu navigation and programming of this board and its auxiliary boards.
Discuss the changes with the upcoming R-454B units, Delta VFDs, and how to do a Firmware update on the SSE board.
Introduce both the new CWCVT and the DS Solutions App
Open Q&A time

Outline:

Introduction
DS Solutions App
R-454B Changes
SSE Board
Economizer Board
Delta VFDs
Firmware Updates
Thermistor Testing
Startup Sheets
Connectivity
UCB Menu Navigation
Q&A Session

$25 Fee, Lunch Included

Financeit Lunch & Learn (VDC)
2025-06-03 12:00 - 13:15 (America/Toronto)
DESCRIPTION
Are you looking for smarter ways to offer financing to your customers?
Join us for an exclusive Lunch & Learn session where you’ll discover how Financeit can help you grow your business with simple, flexible financing solutions.
What you will learn:

How Financeit works & its benefits for your business
How to offer seamless payment plans to your customers
Best practices to close more sales with financing

No Fees, Lunch Included.
*No Show Fee: $25 for non-cancellation without prior notice.*

Financeit Lunch & Learn (Nepean)
2025-05-29 12:00 - 13:15 (America/Toronto)
DESCRIPTION
Are you looking for smarter ways to offer financing to your customers?
Join us for an exclusive Lunch & Learn session where you’ll discover how Financeit can help you grow your business with simple, flexible financing solutions.
What you will learn:

How Financeit works & its benefits for your business
How to offer seamless payment plans to your customers
Best practices to close more sales with financing

$25/person. Lunch Included.

Bitzer Compressor Training (Windsor)
2025-05-29 10:30 - 11:30 (America/Toronto)
DESCRIPTION

Bitzer Tools
IAQ Module Training
FAQ

No Fees.

Elios Ductless and Central Training (VDC)
2025-05-29 09:00 - 16:00 (America/Toronto)
TOPICS

Learn the differences between both matched & unmatched systems
Full installation, service & troubleshooting
Operation and system configurations
Best install and service practices
For beginners to Pros

No Fees. Lunch Included.
Doors open 15 minutes before the session begins.
*No Show Fee: $25 for non-cancellation without prior notice.*

Resideo Contractor Sales Training (Victoria)
2025-05-28 08:00 - 12:00 (America/Vancouver)
Topics Covered

Connected Solution Package – How to position complete home solutions
Upselling services that homeowners actually need
NEW First Alert App Key features and homeowner benefits; integration with existing systems
ProQ Essentials – Building brand awareness and increase repeat business
ProPerks Program – How it works & why contractors should register and take full advantage
NEW FocusPro Thermostats – Transitioning from legacy models
Updates to the private label program
Sneak Peek: Elite Pro Thermostat Line – What’s coming and why it matters
Hydronic & potable water solutions and overview of current offerings
Leak detection
Portfolio Q&A / open discussion

Customer Appreciation Night - Barrie
2025-05-27 16:00 - 20:00 (America/Toronto)
Event Highlights:
Join Us at Tangle Creek!
We are excited to host an evening of networking, learning, and fun as we bring Master to Barrie! Connect with top industry vendors, explore the latest product innovations, and enjoy exclusive demonstrations – right here in your local neighbourhood. Indulge in delicious food and drinks, and take advantage of the opportunity to have your questions answered by experts.
Vendor Tradeshow:
Time: 4 pm – 8 pm
Explore the exhibits from a diverse range of vendors showcasing the newest technologies and services tailored to your needs.
Vendors Attending:

ADP
AO Smith
Copeland
KeepRite
Messer
Moovair
Nu-Air
Sanuvox
Schwank
TECH Saver
Wardflex
YORK/Coleman/Hitachi

Don’t miss out. Secure your spot today and get ready for an evening of innovation, entertainment, and great company!

A2L Transition Technical Volume II (Nepean PM Session)
2025-05-27 13:30 - 15:00 (America/Toronto)
TOPICS

AIM ACT 2020/UNEP – TTR & KIGALI Amendment
North American Regulations (Canada & USA)
GWP Index & Refrigerant Landscape
Operational Performance Variables
Understanding Flammability of Refrigerants + Leak Detection
Releasable Charge & Room Area Formulas
CSA B52:23 Mechanical Refrigeration Code
Tools Transition, Transport & Handling

$25/person.

A2L Transition Technical Volume II (Nepean AM Session)
2025-05-27 09:00 - 10:30 (America/Toronto)

Resideo Contractor Sales Training(Nanaimo)
2025-05-27 08:00 - 12:00 (America/Vancouver)

A2L Transition Technical Volume II (Kingston AM Session)
2025-05-26 10:00 - 11:30 (America/Toronto)

YORK / Coleman Heat Pump Training (VDC)
2025-05-22 12:00 - 16:00 (America/Toronto)
TOPICS

YORK / Coleman HMH Modulating Heat Pump

Installation Requirements
Matching Components
Operating Sequence
Wiring
Diagnostics

No Fees, Lunch Included.
Doors open 15 minutes before the session begins.
*No Show Fee: $25 for non-cancellation without prior notice.*

Financeit Lunch & Learn (Kingston)
2025-05-22 12:00 - 13:15 (America/Toronto)

Moovair Technical Service Training (Nanaimo)
2025-05-22 09:00 - 14:30 (America/Vancouver)
Join us at the branch for Moovair training!
Training: 9:00 am – 2:30 pm
Lunch: 12:00 pm – 12:30 pm
Topics Include:

Introduction to Moovair
Principles of Inverter Controls
Electrical Layout & Electrical Components
Compressor Checks & Trouble shooting
Refrigerant Circuit
Communication set up

Presented by: Harris Hargovan (Midea Group, RAC Division – 18 Year HVAC Trainer)

Sporlan CO2 Components (VDC)
2025-05-21 09:00 - 15:00 (America/Toronto)
TOPICS

Overview of refrigeration regulation
CO2 components and applications
Supermarket systems

No Fees, Lunch Included.

Moovair Technical Service Training (Victoria)
2025-05-21 09:00 - 14:30 (America/Vancouver)
